Frequently Asked Questions
Q:Are you a trading company or manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q:What is the payment term for a new customer?
A: We can support online assurance orders, allowing you to pay online via MasterCard, Visa, PayPal, or TT bank transfers.
Q:I cannot find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor design according to our customer's specific technical requirements.
Q:Do you have certificates for the motors?
A: Yes, we hold CE, FCC, ISO, and other relevant industry certifications. If you have requirements for other specific certificates, we can apply for them for you.
Q:How is your Quality Control managed?
A: We have professional inspection staff on every production line stage. After the motor is assembled, we use specialized equipment to test performance, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q:What is the typical turnaround time for samples?
A: Standard samples are produced within 2 weeks, and fully customized motor samples are typically completed within 3 weeks.