Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience.
Q2: What is the payment term for a new customer?
A: We can arrange secure online payment options for new customers, which allow transactions via major credit cards (MasterCard, Visa, etc.). Customers can also pay via PayPal or T/T wire transfer.
Q3: I cannot find a suitable motor on your website. Can you customize the motor for me?
A: Yes, we can design and customize a suitable motor according to our customers' specific application requirements.
Q4: Do you have certifications for the motors?
A: Yes, we hold certifications such as CE, FCC, ISO, and others. If you have other specific certificate requirements, we can apply for them for you.
Q5: How is your Quality Control managed?
A: We have professional inspection staff assigned to every step of our production lines. After the assembly is complete, we perform testing on complete testing systems, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Lifetime Testers, Temperature Test Machines, and Noise Testers.
Q6: What parameters of the micro DC motors can be customized?
A: We can customize parameters including operating voltage, rated speed, stall torque, output shaft length and shape, terminal styles, lead wire specs, and mount configurations.