Q1: Are you a trading company or a manufacturer?
A: We are a factory. We have specialized in micro DC motors and DC gear motors for over 14 years.
Q2: What is the payment term for new customers?
A: We can set up secure online transaction options supporting credit cards, Visa, MasterCard, as well as PayPal and Telegraphic Transfer (T/T).
Q3: Can you customize a motor if I cannot find a suitable model on the website?
A: Yes, we can custom-design and customize a suitable motor configurations to meet your specific requirements.
Q4: Do you hold safety and quality certifications for your motors?
A: Yes, we have CE, FCC, ISO, and other credentials. If you require specific certifications for your region, we can apply for them for you.
Q5: How is your quality control structured?
A: We have professional inspection staff on every production line process. After the motor is fully assembled, we use advanced testing equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers to verify reliability.
Q6: How long does sample development take?
A: Standard samples are produced within 2 weeks, while customized development samples take approximately 3 weeks.